What our Customers say...


So my washing machine decided to pop a hole in the bottom of the tub and began filling my house with water. It damaged all of my laminate flooring in hallways and entry and started going into the bedrooms. After calling my insurance company, they directed me to SERVPRO as an option for cleanup. Brian from SERVPRO Fresno showed up last night about 8pm or so. He was very professional and informative about the process and what he was doing. He set the expectations for the next day and when he would communicate with us. He stayed true to follow up and called before arriving with the owner of the company the next day. They removed all of the damaged material and started the fans and dehumidifier to dry things out. They are taking photos of everything and doing readings of the walls to see what are still damp. They plan to return daily until this matter is completely resolved. In a very frustrating situation of a damaged home, the folks at SERVPRO of Fresno really lightened the load. I would definitely use them again in a heartbeat. Call them. You won't regret it!

My washing machine broke and flooded my whole apartment. Within an hour on a Sunday afternoon, SERVPRO was there. Shawn and Brian were excellent to work with and went above and beyond to help us with this unfortunate situation. 

It is good to know there are professionals who are friendly and courteous out there who are ready to help when you need it most.

Diedre and Shawn were amazing and saved us big time! We had a huge flood downstairs that completely soaked the entire carpeting and flooring. They came out within an hour and were able to salvage the carpet and also helped us figure out how to store all of the furniture. It was so wonderful to have someone be so helpful and supportive in our time of need when we didn't know what to do. I would highly recommend them and their excellent service.

Having any type of damage to your home can be stressful and this company was very professional, reasonably priced and honest.  We had a few companies who were dishonest about repairs needed to get more money and a few that didn't even show up when you took the day off work. 

If you have any fire and water clean up or restoration needed I highly recommend them!

My husband and I are buying an older home, and are worried about a musty smell.  The woman I spoke with was so nice and helpful in how to approach the issue, before rushing a spending a lot of money.  She was not trying to push their services, rather, encouraged us to look into the issue and then to reach back out once we had a better idea.  

Needless to say, after our home inspection if we need any services related to mold cleanup, or duct cleaning, we will definitely be choosing SERVPRO.

We needed to have some mold removed from our garage caused by a hot water heater leak. Everyone at this company was extremely helpful, professional and worked with us to get the job done. 
They even built the new stand off site and installed it and put up the new drywall a day ahead of schedule because the plumber is scheduled for tomorrow morning. They came out everyday to verify if the wood was dry. 
Thank you Deidre, Shaun, Brian and Peter. Y'all are the best. If we every need your services in the future we WILL call you.

A two-minute fire caused by a wayward candle did serious damage to my bedroom walls. Of course, you’d never know now. Thanks SERVPRO for helping me get my bedroom retreat back.

Verycourteous, friendly people. Would definitely recommend to anyone

A condo can be a great place to live, but you also get to share in your neighbors problems. Water to be exact. But SERVPRO made it "Like it never even happened." for me. They even saved my oak hardwood floors. 

The apartment above me had a broken pipe which leaked into my apartment. It was 6pm on Friday night and I was asked to completely move out for one week so that repairs could be made; yikes! My insurance company said, "Call SERVPRO ", they'll be able to help you. They arrived  at my apartment within the hour and had the entire apartment cleared by 10pm. Cleaned and returned everything on time. They even set-up my cable for me.

Good Job! Thank you!

Very professional guys

Fantastic Personnel – always prompt, courteous and efficient.

The crew was very professional and that I was very grateful for your services.

I already have health problems to begin with. The mold was making it worse no matter what I did. These professionals literally made my house safe to live in.

These professionals have saved my home, my health, and the health of my family. They knew the proper procedures for taking care of the mold.

Your company is great! I would highly recommend them to anyone needing mold damage repairs in their homes. I know if it ever happens in my house again, you will be the first and only call I plan on making.

It would have taken my home a long time to dry up thoroughly. These professionals cut the time down by a lot with the equipment and know how.

When my home was flooded, I thought I was in for a tough battle. These guys have fought and won the battle for me.

I have had my first flood which was a very stressful experience. This company has eased my concerns and brought me a peace of mind with their services.

Ty went above and beyond in answering all my questions. He was very knowledgeable. 

Mold damage repair should be left to the professionals, especially these professionals. They have found mold in places that I never would’ve believed it would have shown up.

I would recommend this company to anyone that is in need of a fire repair service. They are honest, thorough and generous in their pricing.

I don’t know what I would have done without these professionals. Even if I had tried, I wouldn’t have fixed my office anywhere near as well as they did.

They have not only taken care of the water problem that resulted from a broken pipe, but they have also restored my office from the damages that water has caused.

Personnel were courteous and helpful. Did a good job cleaning all floors, walls and belongings. Top marks all around.

SERVPRO scores 9's and 10's for a job well done cleaning our smoke damaged home.  I would definitely recommend you to our friends  and family.

10's across the board.  Your office staff was perfect and the guys did a great job cleaning up after our fire.  Thanks SERPVRO!

Thanks for taking care of our emergency. We appreciate you and your crews’ immediate attention.

SERVPRO was very helpful and professional. I was very impressed on how quickly they responded.

SERVPRO saved our weekend. We woke up Sunday morning to it raining in our kitchen. We called them at 6:30 a.m. and they were here immediately.

SERVPRO was very helpful. I was very impressed with their knowledge and professionalism.

SERVPRO was so helpful during the holidays. Never would we have expected to come home from our vacation to find our house flooded. SERVPRO was onsite immediately and provided the best service.

SERVPRO of Fresno was our hero. Our family just moved into our new home and never would have imagined that the water heater would break the first week. SERVPRO was so professional and very helpful.

SERVPRO was very helpful. We never knew how much damage could occur from water. They dried our carpet so quickly and was able to have our house back as if it never happened.

SERVPRO was very professional and polite. We had never experienced a water loss and did not know what to expect. SERVPRO walked us thru the process and were there thru the hole experience.

So my washing machine decided to pop a hole in the bottom of the tub and began filling my house with water. After calling my insurance company, they directed me to SERVPRO as an option for cleanup. Brian from SERVPRO Fresno showed up last night about 8pm or so. He was very professional and informative about the process and what he was doing. He set the expectations for the next day and when he would communicate with us. He

Just purchased my dream cabin in Bass Lake. Received a call from my painter informing me that my cabin was flooded. I had only owned the place for 3 days... I called SERVPRO at 2pm on a Sunday and they were on site within 1hr. The damage could have been alot worse, but with the quick response time, it was not as bad as it could have been. If you are considering calling SERVPRO to help you with your water damage, don't hesitate any longer

highly recommended. Shawn and his team worked on my home for mold problem. finished the job with minimal damage to the house which saved me a couple of thousand dollars

On Sunday night June 1, 2015 our washing machine stuck on "fill." I woke at midnight to find over half the home filled with a half inch of water. I immediately called SERVPRO Northwest Fresno. The owner and his technician arrived before 1AM and all the water was removed by 2. They stayed until 6AM removing baseboards making sure that fans and dehumidifiers were in place and that all furniture was out of harms way.

It was the Competence and expertise that SERVPRO of Fresno Northwest displayed that was so impressive.

When we called on you to provide equipment for water removal and drying up buildings, you answered with exceptional speed. That immediate response helped us restore services to many customers affected by the storms.

Thank you, SERVPRO Fresno Northwest

We came home after vacation to find our toilet had been running and had flooded most of our house. We called SERVPRO of Fresno Northwest,the owner was excellent in his directions & expectations. The employees were also amazing, their work ethic was an inspiration to watch under very difficult circumstances. Their positive attitude helped us realize that the damage could be repaired. In this day and age, it is not common to find individuals such as these men.

After noticing the flue on our fireplace was closed, our house filled with smoke. Our Insurance agent said to call SERVPRO of Fresno Northwest. Their crew did a great job cleaning all the smoke smell. They were extremely professional & finished ahead of their estimated time.

I wanted to thank you for your services. Both Bryan & Ty were Awsome!!! Thank you SERVPRO of Fresno Northwest

Thank you for doing such a great job!