Recent Posts

Faster to any Disaster

3/9/2020 (Permalink)

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of  Fresno Northwest arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 559-261-9765

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

We Care

3/9/2020 (Permalink)

Yes we are a part of a major corporation, however we here at SERVPRO of Fresno Northwest feel it's important to not forget where we've come from and that in order to be successful we need to remember it's all about you our client and the personal touch. Why do people often go back to the same small business or refer their friends and family to it? It's simple the quality of service that you receive and the time they take to make sure YOU the client are taken care of and that they don't just meet but exceed your expectations and needs! We here at SERVPRO of Fresno Northwest go that extra mile as it is our goal to not just meet but exceed your expectations in every way possible. From making sure your questions and concerns are addressed from the first time we arrive on site to making sure your home or business is put back together in every way that matters to you. No matter how big or small the job, SERVPRO of Fresno Northwest is here to help every step of the way! Whether assisting you with your home, or your large commercial building SERVPRO of Fresno Northwest is here with a level of care and customer service you normally find in a small business.

We like to say Small business attitude and personal touch at a corporate level. Give us a call at 559-261-9765 today to see the difference

Smoke and Soot

2/24/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

·         Hot smoke migrates to cooler areas and upper levels of a structure.

·         Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.

·         The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Fresno Northwest will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

·         Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

·         Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

·         Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

We would love to help you and make a difficult time less stressful. Call SERVPRO of Fresno Northwest at (559) 261-9765 for more information.

Why SERVPRO for Mold in Your Home

2/24/2020 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Commercial Business

2/20/2020 (Permalink)

Fire engulfs an automotive supply shop, destroying inventory consisting of mainly shocks, struts, starters, alternators, and batteries. The fire ignited due to a chemical container failure affecting surrounding items. 
 
You may think that fire damage like this would put them out of business, but you'd be wrong. Replacing inventory is relatively easy, the hard decision here is locating a quality company to perform the services you need to restore the structure of your building. There are several unique challenges faced during different fire situations, and we have experience dealing with all of them.
 
SERVPRO technicians overcome various cleaning challenges, daily. A burning building consists of several complex reactions between different elements. We learn that fire damage presents different cleaning and restoration situations that depend greatly on how these different elements interact during the progress of a fire. When dealing with the removal of smoke residues, we consider several factors. 
 
Type - More porous surfaces allow particles and odors to penetrate further and are harder to clean. Non-porous surfaces such as those covered in enamel paint are easier to clean than a flat latex paint would be. While synthetic fibers attract more residue than natural fibers, synthetics are easier to clean. 
 
Age - As time progresses, old paint, fabrics, and carpeting become more porous, and adhesion to surfaces become weaker, making old surfaces harder to clean. 
 
Heat - Generally, hotter fires make surfaces expand, allowing residue and odors to penetrate more efficiently. While heat also chars materials or melts the finish on a surface, making refinishing required to restore the surface properly. 
 
Moisture - The right conditions help residues set faster and permanently stain surfaces. Fire suppression systems and Firefighting efforts, along with damp weather and normal condensation on various surfaces combine with smoke residues, causing surfaces to become discolored. 
 
Material - Different materials produce different kinds of residues. Synthetic materials such as plastics and rubber create a wet, smeary residue that stains surfaces. Wood and other natural materials leave behind a dry residue that is easier to clean. 
 
Air Pressure - As the temperature of fire increases, air expands, creating pressure systems that force smoke and soot into cracks and crevices. 
 
Impingement - During a fire, the surrounding air becomes hotter, causing increased movement. This fast moving air collides with surfaces throughout the structure, causing residues to collide with vertical surfaces, leaving behind more difficult stains. 
 
With knowledge of these different factors that cause changes during a fire event, SERVPRO technicians work hard to deliver the services you need to restore your business to a quality preloss condition. 
 
Contact SERVPRO of Fresno Northwest 559-261-9765

Start Your Week With This News

2/20/2020 (Permalink)

Imagine you had a great weekend. You & your family went on a quick getaway trip. You walk into the office, and squish squish is what you hear under your feet. Oh no….. there is water EVERYWHERE! It appears a pipe busted, & by the amount of water, it didn’t just happen. No fear SERVPRO of Fresno Northwest to the rescue. Our team of highly trained professionals at SERVPRO of Fresno Northwest has the expertise that is needed to restore small, midsize, and large commercial size buildings to their pre-flood waters condition. The training that our team receives, and the equipment that we use can get these jobs done effectively and efficiently so that there will be no unnecessary delays.  Here is some information about our commercial water damage clean up restoration services.

Fire Damage From a Dirty Rag!

2/20/2020 (Permalink)

During the summer, we got a call from a laundry mat shop in Fresno. There was a fire in the shop that was cause by a dirty rag that was put in the dryer. The rag has flammable substance in it that cause the fire inside the dryer. The fire burnt the dryer and damage two more additional dryers. When the fire grew, it affected and burnt the drywall above the dryer. Sprinklers went off and the fire department came and distinguish the fire. Smoke went all over the store, it damage the ceiling, the vent and left soot on the other machines. The owner called SERVPRO Fresno Northwest, we went there as soon as possible to asses the situation. This was major clean up disaster. We remove the wall that has the fire damage, HepaVac the ventilation, cleaned the windows and remove soot out of all the washer and dryer. Also treated all the walls to remove the smoke stain and the smell. We cleaned the ceiling and remove a huge lint. The lint was accumulated thru the years behind the dryer wall. The restroom has smoke damage that we end up cleaning as well. It took us days to get this shop back to normal. After we were done the owner was pleased with the job that we have accomplished. 

Call the Professionals

2/18/2020 (Permalink)

After a fire, your house is left with lingering smoke that can be harmful to your health and property. The best thing to do in such a situation is to clean the smoke immediately because if you ignore it, the smoke will cause massive damage on your property which will require more money to clean than if you had cleaned it sooner. If the smoke is not cleaned as soon as possible, the items that will be mostly affected by smoke includes drapes, carpets, upholstery and walls because they will become permanently discolored. Glass will become extremely etched, and metals will tarnish which will result in having to replace these items.

You might think that you can do a good job at cleaning smoke by yourself without any basic knowledge and skills on how to go about it, but this can lead to you causing further damage on the items. The best thing to do will be to hire experienced professionals from a reputable company to do the cleaning and restore the home to the state it was in before the fire disaster struck. That is where SERVPRO of Fresno Northwest comes into play.

One of the advantages of using experts to clean soot is that they have specialized tools which are crucial in eliminating smoke. These are tools such as extractors, rotary scrubbers, and wet cleaning tools. Another advantage is that we have a lot of experience in doing such work; therefore, we will know the right steps to take in cleaning your home and preventing further damage on the property.

When we come to your home, the first thing we will do is to assess the extent of the damage and determine where the odors are coming from. We will then vacuum the whole house to remove any traces of soot. Soot is dangerous because it can cause breathing complications besides damaging property. After we finish vacuuming, we will cover the carpets and furniture to prevent more dirt from settling on them. We will also identify what can and cannot be replaced and advise you accordingly. Once we find the source of the odor we will use specialized detergents to treat it and eliminate the smell completely.

Indeed, bringing in a professional on site will save you a lot of headaches and ensure that you get rid of the smoke efficiently. If you live in Fresno, call SERVPRO of Fresno Northwest for reliable smoke removal services at an affordable cost. For more information call us at (559) 261- 9765.

Emergency Preparedness Planning for Your Business

2/18/2020 (Permalink)

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. By developing a SERVPRO® Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?” Give the professionals at SERVPRO of Fresno Northwest a call today for a No-cost Assessment on your building 559-261-9765.

How Does Ozone Destroy Odors

1/6/2020 (Permalink)

Ozone reacts with odor molecules by transferring the “extra” oxygen atom of the ozone molecule to the odor molecule, changing its composition so it no longer has the same chemical makeup. This chemical reaction is called oxidation. In a nutshell, through the oxidation process, what was formerly an odor-causing molecule is now an entirely different compound, and therefore does not possess the odor of its preceding form. To compare the difference between odor treatment using deodorizers and ozone, pretend we have two foul smelling odor molecules, think of them as two bad guys. Let’s treat the first bad guy with a spray-on deodorizer. This can be represented by locking him in a jail cell so he can’t affect anybody or anything. He is harmless, but he is still a bad guy. Once he is released, he can be a bad guy again…or in our case a stinky odor molecule.

Now let’s take the second bad guy and treat him with ozone. During the oxidation process, his very molecular structure is altered; he is no longer the same thing. This can be represented by waving a magic wand and “poof-he’s a rabbit”! Since the bad guy has been turned into something completely different/harmless, he can no longer be a bad guy-he is now a permanent rabbit, or in our case, a molecule without an unpleasant odor.

Do you have an odor molecule? Don’t despair, call SERVPRO of Fresno Northwest 559-261-9765.