Recent Posts

We Care!

5/21/2018 (Permalink)

Yes we are a part of a major corporation, however we here at SERVPRO of Fresno Northwest feel it's important to not forget where we've come from and that in order to be successful we need to remember it's all about you our client and the personal touch. Why do people often go back to the same small business or refer their friends and family to it? It's simple the quality of service that you receive and the time they take to make sure YOU the client are taken care of and that they don't just meet but exceed your expectations and needs! We here at SERVPRO of Fresno Northwest go that extra mile as it is our goal to not just meet but exceed your expectations in every way possible. From making sure your questions and concerns are addressed from the first time we arrive on site to making sure your home or business is put back together in every way that matters to you. No matter how big or small the job, SERVPRO of Fresno Northwest is here to help every step of the way! Whether assisting you with your home, or your large commercial building SERVPRO of Fresno Northwest is here with a level of care and customer service you normally find in a small business.

We like to say Small business attitude and personal touch at a corporate level. Give us a call at 559-261-9765 today to see the difference

How does an ozone kill the smell?

5/21/2018 (Permalink)

Ozone reacts with odor molecules by transferring the “extra” oxygen atom of the ozone molecule to the odor molecule, changing its composition so it no longer has the same chemical makeup. This chemical reaction is called oxidation. In a nut shell, through the oxidation process, what was formerly an odor-causing molecule is now an entirely different compound, and therefore does not possess the odor of its preceding form. To compare the difference between odor treatment using deodorizers and ozone, Pretend we have two foul smelling odor molecules, think of them as two bad guys. Let’s treat the first bad guy with a spray on deodorizer. This can be represented by locking him in a jail cell so he can’t affect anybody or anything. He is harmless, but he is still a bad guy. Once he is released, he can be a bad guy again…or in our case a stinky odor molecule.

Now let’s take the second bad guy and treat him with ozone. During the oxidation process, his very molecular structure is altered; he is no longer the same thing. This can be represented by waiving a magic wand and “poof-he’s a rabbit”! Since the bad guy has been turned into something completely different/harmless, he can no longer be a bad guy-he is now a permanent rabbit, or in our case, a molecule without an unpleasant odor.

Do you have an odor molecule? Don’t despair, call SERVPRO of Fresno Northwest 559-261-9765. 

We'll get the water out

5/18/2018 (Permalink)

Accidents happen, and regardless of the cause, it is how we respond to them that matters. Commercial water damage is no different, and your response can impact the result your business experiences, no matter what type of commerce you are involved in. SERVPRO of Fresno Northwest is experienced in helping business owners and managers bring their businesses back from disaster, no matter how large or small the business. 
 
In Fresno businesses affected by commercial water damage can benefit from professional services in cleaning up, and the first step in getting everything back to normal. Professional services should be used instead of doing things yourself. Safety, thoroughness, and knowing which steps to take and when inherent benefits are that SERVPRO offers. We do what we do so you can get back to your business operations fast. 
 
Inventory that has been damaged needs to be documented so you can be reimbursed by your insurance company. We can assist with this so that the process is smoother for you. However, our goal is to restore as much of your inventory as possible. In addition to reducing the losses you need to claim, it also reduces your wait time in purchasing and receiving replacement goods. This is especially important when seasonal or promotional items are involved. Not having the merchandise your customers want means they can go elsewhere, resulting in lost sales and plummeting profits. 
 

If your business experiences a water loss; you can count on the professionals at SERVPRO of Fresno Northwest to help.

When it rains it pours!

5/18/2018 (Permalink)

We've recently received a job in Oakhurst and it was a hot water heater leaking throughout an elderly woman's house.  This woman had just suffered from a stroke so she had been away from from her home.  She returned to find out her hot water heater had been leaking and the whole house was affected.  We are in process of packing her out to get everything dry and her house livable again, but she is supposed to be going out of town in 3 days for a week.  SERVPRO strives to make sure everything can get done in a timely manner and make sure the customer has as little stress as possible.  We are there to make sure you are taken care of and make it look "Like it never even happened."  

This Day in History

5/16/2018 (Permalink)

1927 U.S.A. Charles Lindbergh 20th May 1927 : Charles Lindbergh who many called the "flying fool" has set off from Roosevelt Field in Long Island, NY, today flying the "Spirit of St. Louis" on an epic flight from New York to Paris and is a milestone in flying aviation history, he is expected to arrive in Paris sometime late tomorrow. His plane A Ryan is expected to travel up to 125 MPH as the fuel load decreases. 

He completed the 33-hour, 30-minute flight and landed at Le Bourget Airport, Paris on the evening of 21 May. 

1862 U.S.A. The Homestead Act 20th May : President Abraham Lincoln signs into law the original Homestead Act on May 20th,1862. The Homestead Act gave an applicant freehold title to up to 160 acres (1/4 section, 65 hectares) of undeveloped federal land outside the original 13 colonies. 

1944 Germany Assassination Attempt On Adolf Hitler 20th May 1944 : A group of officers from the German Army attempt an assassination attempt on Adolf Hitler by exploding a bomb in his headquarters during a staffing meeting

Should you have your air ducts cleaned?

5/16/2018 (Permalink)

Knowledge about the potential benefits and possible problems of air duct cleaning is limited. Since conditions in every home are different, it is impossible to generalize about whether or not air duct cleaning in your home would be beneficial.

If no one in your household suffers from allergies or unexplained symptoms or illnesses and if, after a visual inspection of the inside of the ducts, you see no indication that your air ducts are contaminated with large deposits of dust having your air ducts cleaned is probably unnecessary. It is normal for the return registers to get dusty as dust-laden air is pulled through the grate. This does not indicate that your air ducts are contaminated with heavy deposits of dust or debris; the registers can be easily vacuumed or removed and cleaned.

On the other hand, if family members are experiencing unusual or unexplained symptoms or illnesses that you think might be related to your home environment, you should discuss the situation with your doctor.

Call Us!!

5/16/2018 (Permalink)

SERVPRO of Fresno Northwest understands your situation as a Insurance agent, adjustor or Property Manager.  Not only do you have to deal with customers who need help and giudance but it is your responsibility to keep claim cost down while still providing the best services to your customers.  You are the main contact for the customer and very important. SERVPRO of Fresno Northwest is uniquely qualified to help. From duct cleaning to fire and water damage we are able to make it look like it nevr happened. Our results create a measurable difference, showing the customer you care,and giving you many competitive advantages, including:

Emergency response, electronic Commerce to provide information and proof of results.

Call SERVPRO of Fresno Northwest, the Mitigation Company you can trust.

Do you have mold in your home?

5/16/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Biohazard and Crime scene

5/16/2018 (Permalink)

Biohazard, Vandalism and Crime Scene Cleanup and Restoration Services

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies nationwide, SERVPRO of Fresno Northwest offers fast, reliable biohazard and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers and owners. A failure to properly handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments. Your local SERVPRO professionals are trained to safely and effectively remove biohazard substances and prepare waste for proper disposal. Equipped with the necessary safety equipment and cleaning products, SERVPRO professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO of Fresno Northwest can help with:

  • Blood borne Pathogens
  • Methamphetamine Labs
  • Crime Scene Residues
  • Arson
  • Vandalism
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

If you have any questions or concerns, please call SERVPRO Fresno Northwest at (559) 261-9765 for your biohazard needs.

Commercial fire loss

5/1/2018 (Permalink)

Unfortunately, late one night there was a fire at a local sandwich shop in Clovis, California. The fire ended up being caused by a stove that was left on accidently by an employee. The fire caused the sprinkler system to go off, which caused the water damage. 

SERVPRO of Fresno Northwest received the call at 11:30 am and was on site within 30 minutes.  SERVPRO worked alongside the employees to clean up as much as possible the night the loss occurred. A complete cleaning of the kitchen area was performed. Which included wiping down all walls, ceilings, floors, counters, shelves, and any contents that were affected during the loss.  It took three SERVPRO employees four hours to clean the kitchen. After inspection from the Health authority they were up and running “Like it never even happened.”

Don't forget...

SERVPRO of Fresno Northwest provides 24-hour emergency service and is dedicated to being faster to any size disaster. Our highly trained technicians can respond immediately to your residential or commercial emergency.

    • Highly trained Technicians
    • 24- hours services 
    • Faster to Any Size Disaster
    • A Trusted Leader in the Restoration Industry
    • Locally Owned and Operated
    • Advanced Restoration and Cleaning Equipment